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FAQ! Need Help?

Q. What is your estimated delivery time within the UAE? 

Typically, we take 2-4 working days to deliver your ordered product within the UAE. 

 

Q. What payment methods do you accept?

We accept the following payment methods:

  1. Credit Card 

  2. Debit Card

Q. What size charts and conversion tools do you have?

We are body-size inclusive. To help you purchase the correct size, we have added a size chart for each product section. If you need further help and are unsure how to take your body measurements, kindly visit our "Size Guide" page, where we share a measuring guide to help measure up and discover your perfect fit.

 

Q. What are your return and exchange policies? 

We have a 14-day Return Policy, which means that all customers are entitled to a Return Window of 14 Days, starting from the date of purchase. To know more, click here

 

Q. Do you ship internationally?

Yes, we deliver our products worldwide.

 

Q. How can I cancel my order?

Any requests for cancellation of orders must be placed within 24 hours of placing the order. If the order is already shipped, we might levy a cancellation charge of 25-100%, depending on the case.

 

Q. Is my payment information secure?

Yes, your privacy matters to us. We use industry-standard encryption to protect your payment information and comply with all relevant data protection regulations.

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