FAQ
Frequently asked questions about our premium linen collections, sizing, shipping, returns, and care. Find answers to common queries about our co-ord sets, blouses, and orders from Posh Designs.
Ordering & Tracking
How do I place an order?
Browse the collection online, select your size and color, add items to your cart, and proceed to checkout.
Browse the collection online, select your size and color, add items to your cart, and proceed to checkout.
Can I modify or cancel my order?
You can change or cancel your order before it is dispatched by contacting customer support immediately.
You can change or cancel your order before it is dispatched by contacting customer support immediately.
Where is my order?
Once your order ships, you will receive a confirmation email with a tracking number to follow your delivery.
Once your order ships, you will receive a confirmation email with a tracking number to follow your delivery.
Shipping & Delivery (UAE)
How long does delivery take?
Standard local delivery across the UAE takes 1 to 3 working days. Express or same-day delivery options may be available depending on your emirate.
Standard local delivery across the UAE takes 1 to 3 working days. Express or same-day delivery options may be available depending on your emirate.
How much is shipping?
Standard shipping is typically free for orders inside UAE.
Standard shipping is typically free for orders inside UAE.
Do you ship outside the UAE?
Yes, international shipping is available to select regions, with delivery times and fees calculated at checkout.
Yes, international shipping is available to select regions, with delivery times and fees calculated at checkout.
Sizing & Product Care
Are your clothes true to size?
Yes. Check the detailed size chart available on every product page to find your best fit.
Yes. Check the detailed size chart available on every product page to find your best fit.
Are the fabrics suitable for the UAE climate?
Yes, the collections feature lightweight, breathable fabrics designed for warm weather.
Yes, the collections feature lightweight, breathable fabrics designed for warm weather.
What if my size is out of stock?
You can sign up for restock notifications directly on the product page.
You can sign up for restock notifications directly on the product page.
Payment Methods
What payment methods do you accept?
We accept major credit and debit cards (Visa, Mastercard, American Express), Apple Pay, online payment gateways.
We accept major credit and debit cards (Visa, Mastercard, American Express), Apple Pay, online payment gateways.
Returns & Refunds
What is your return policy?
Unworn and unwashed items with original tags attached can be returned or exchanged within 14 days of delivery.
Unworn and unwashed items with original tags attached can be returned or exchanged within 14 days of delivery.
How long do refunds take?
Once your return is inspected and approved, refunds are processed back to your original payment method or issued as store credit within 5 to 7 business days.
Once your return is inspected and approved, refunds are processed back to your original payment method or issued as store credit within 5 to 7 business days.